FAQ

Frequently Asked Questions

How is my order delivered?

Everything we sell is 100% digital. There is no shipping, no waiting, and nothing arrives in the mail. You get instant access right after checkout, plus a confirmation email with your access details. You can start tonight — even at 2am.

Do I need any special app or device?

No. Programs work on any phone, tablet, or computer. Printable materials are standard letter-size PDFs you can print at home or at a copy shop.

Is this a subscription?

No. Every purchase is a one-time payment. No trial, no membership, nothing to cancel — ever.

What is your refund policy?

Every program comes with a 30-day money-back guarantee. Do the program, and if it doesn't help, email us within 30 days of purchase and you'll get every cent back. No questions, no awkwardness. See our full Refund Policy for details.

Will anyone see what I bought?

Billing is discreet — your statement shows "BLOOM AGAIN" with no product name or description of contents. Access is on your own device, and nothing is ever posted or shared anywhere.

Are your programs therapy?

No. Our programs are educational, created in collaboration with a licensed psychologist and built on documented behavioral-science principles. They don't replace therapy or professional care. If you are in crisis or in a situation involving abuse, please reach out to a professional first.

I have a question that isn't answered here.

Head over to our Contact page and send us a message — we answer every email.